Return Policy

RETURN POLICY

All sales are final.

We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are unsatisfied with your purchase for any reason please email us at info@oaktradeco.com or call at (714) 707-5070

Oakshire Trading Co., LLC may offer refunds, at our sole discretion, on purchases returned in ‘new’ and ‘saleable’ condition within 30 days or purchase.  The determination of condition is at our sole discretion.  You must contact us before returning any purchase, and receive approval from Oakshire Trading Co., LLC to return the product. You will waive your right for return for any reason if you do not receive our approval in advance

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, If the refund does not appear in your account after 5 days, please contact Michael@Oaktradeco.com.

 

Sale items (if applicable)

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange a defective or damaged item, send us an email at info @oaktradeco.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.